Payment Policy

Secure Sockets Layer (128 Bit SSL Security) – heaven-melbourne.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology encrypts sensitive information, including passwords and card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe. This forms part of the reasonable security steps we take under Australian Privacy Principle 11.

PAYMENT TERMS AND CONDITIONS

We accept the following payment methods:

• Visa

• Mastercard

• American Express

• Maestro

• UnionPay

• Apple Pay

• Google Pay

• Shop Pay

All prices and figures are listed in AUD. Displayed prices are the single total price payable in accordance with section 48 of the Australian Consumer Law, and delivery is free. We are not currently registered for GST, so no GST is charged on your order. Please read our Shipping Policy for more information.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data and reduce card fraud. Your card payments are processed exclusively through PCI DSS compliant payment providers acting on our behalf.

Your Payment Information

Your full card number is not accessible to us. When your purchase is completed, we are only able to see your billing information, delivery information, order details and the last 4 digits of your card. Where you pay using a digital wallet such as Apple Pay, Google Pay or Shop Pay, your card details are held by that provider and are never passed to us.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the bottom or top of your web browser. Also, when accessing a secure server, the site address will show “HTTPS” in your browser.

We do not sell or rent your personal information, and we do not share it with third parties for their own purposes. We disclose it only to our service providers and partners where this is necessary to process your order, operate our website or meet our legal obligations, as described in detail in our Privacy Policy.

Our Privacy Policy sets out how your personal information is collected and how it may be used, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.